Terms and Conditions
Effective Date: 06-01-2025

Welcome to Mugalayar Foods! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.

1. General Terms

1.1 By accessing Mugalayar Foods, you confirm that you are at least 18 years old or accessing with the consent of a parent or guardian.
1.2 These Terms apply to all users of our website, including customers, vendors, and browsers.

2. Products and Services

2.1 Product Information
We strive to ensure that product descriptions, images, and prices are accurate. However, minor variations may occur, and we do not guarantee that all information is error-free.
2.2 Product Availability
All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

3. Orders and Payments

3.1 Order Acceptance

• Your order is confirmed once we send an email or notification of acceptance.
• We reserve the right to cancel orders at our discretion, including for reasons such as payment issues, stock unavailability, or fraudulent activity.

3.2 Pricing

• All prices are listed in [Insert Currency].
• Taxes, delivery charges, and any other applicable fees will be clearly displayed at checkout.

3.3 Payment Methods
We accept [Insert Payment Methods, e.g., credit/debit cards, UPI, etc.]. Payment must be made in full at the time of order placement.

4. Delivery and Shipping

4.1 Shipping Policy

• Orders will be delivered to the address provided at checkout.
• Delivery timelines are estimates and may vary due to unforeseen circumstances.

4.2 Delivery Charges
Shipping fees, if applicable, will be displayed during checkout.

4.3 Damaged or Missing Items
If your order arrives damaged or incomplete, notify us within [Insert Timeframe, e.g., 48 hours] for resolution.

5. Cancellations, Returns, and Refunds

5.1 Order Cancellations
You may cancel your order before it is shipped. Cancellation fees may apply.

5.2 Returns

• Only items that are defective, damaged, or incorrect are eligible for return.
• Perishable goods, such as food items, cannot be returned unless they are defective.

5.3 Refund Policy
Refunds will be processed after verifying the returned items. Refunds will be credited to the original payment method within [Insert Timeline, e.g., 7-10 business days].

6. User Responsibilities

6.1 You agree not to use our website or services for unlawful purposes or in a manner that could harm Mugalayar Foods or other users.
6.2 You are responsible for ensuring the accuracy of the information provided during order placement.

7. Intellectual Property

7.1 All content on this website, including logos, images, and text, is the intellectual property of Mugalayar Foods. You may not reproduce, distribute, or use this content without our prior written consent.

8. Limitation of Liability

8.1 Mugalayar Foods is not liable for any direct, indirect, or incidental damages arising from the use of our website, products, or services.
8.2 We are not responsible for delays, interruptions, or failures caused by events beyond our control, such as natural disasters or technical issues.

9. Indemnification

You agree to indemnify and hold Mugalayar Foods harmless from any claims, damages, or expenses arising from your breach of these Terms or your misuse of our services.

10. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction, e.g., India]. Any disputes will be resolved in the courts of [Insert City or Region].

11. Updates to Terms and Conditions

We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

• Email: mugalayarmasala@gmail.com
• Phone: +91 95516 51631
• Address: Plot No. 26A, Ottiswarar Nagar, Chennai- 600 130